Terms and Conditions

Effective Date: January 1, 2025
Last Updated: February 26, 2025

 

 

This document constitutes a legally binding agreement between Leafy Moving Boxes DBA Rent a Moving Box (hereinafter referred to as “the Company”) and the individual or entity entering into this agreement (hereinafter referred to as “the Renter”). By accepting these terms and conditions, the Renter agrees to be bound by the provisions outlined below.

 

1. General Terms and Conditions

• Rental extensions are prorated or charged at 50% of the first week’s rate.

• Boxes requiring deep cleaning from outdoor storage or rain are subject to a $50 cleaning fee.

• Boxes returned with permanent labels or marker writing are subject to a $50 cleaning fee.

• Missed or canceled pickups without 24-hour notice before the scheduled date are subject to a $25 fee.

• Missing equipment is subject to an incidental charge starting at $40 per box and $90 per dolly, which will be charged to the card on file at pickup.

2. Equipment Rented

The Company rents the equipment specified in the invoice order details to the Renter.

3. Rental Fees and Late Charges

• Renters shall pay rental fees as stated in their invoice.

• Invoices unpaid 15 days post-pickup are subject to a $50 late fee.

• Any outstanding balance unpaid beyond 30 days may be referred to a debt collection agency, with collection fees capped at a maximum of 30% of the outstanding balance., and the Renter will be responsible for all collection fees incurred. Any disputes related to collection actions shall be governed by the laws of the state where the equipment is rented.

• The Company is not a rent-to-own service, and rental fees are due in full regardless of the duration of rental. Renters cannot apply rental payments toward equipment ownership under any circumstances. The total rental cost may exceed the replacement cost of the equipment, and the Renter remains fully responsible for paying the rental fees as agreed upon in this contract.

4. Rental Terms

• The rental period begins upon delivery and ends upon pickup.

• The equipment shall not be transported outside the service area without prior written consent.

• Rental extensions must be requested at least 24 hours before the scheduled pickup date and will be accommodated based on availability.

5. Ownership and Use

• The equipment remains the sole property of the Company at all times.

• The Renter may not alter, assign, transfer, or encumber the rented equipment.

• Only the labels provided and adhered already on the boxes may be used on the equipment.

• The Renter is responsible for the proper care and maintenance of the equipment.

• Equipment requiring deep cleaning or repairs due to excessive wear and tear—defined as damage beyond normal use, including but not limited to cracks, structural damage, or excessive dirt that renders the equipment temporarily unusable—will be restored at the Renter’s expense, up to the full replacement cost of the item.

6. Risk of Loss and Liability

• The Renter must inspect the equipment upon delivery and notify the Company within 24 hours of any damage via email or phone. Failure to report within this timeframe will be considered acceptance of the equipment in its delivered condition.

• Once the equipment is in the Renter’s possession, all risks of loss or damage are the Renter’s responsibility, including in cases of force majeure events such as natural disasters, acts of war, or other unforeseeable circumstances beyond the Renter’s control. The Renter remains liable for the replacement cost of lost or destroyed equipment under all circumstances.

• The cost of replacement or repair for lost or damaged equipment will be charged to the Renter.

7. Indemnification

The Renter agrees to indemnify and hold the Company, its officers, agents, and employees harmless from any claims, damages, or expenses (including attorney’s fees) arising from their use of the equipment, whether due to negligence, misuse, or accidental damage.

8. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the state of California, and any disputes arising under this agreement shall be resolved in a court of competent jurisdiction within the state of California.

9. SMS Terms & Conditions

• Users will receive messages weekly or as needed for order status. We do not send promotional messages or share customer information. Message and data rates may apply.

• Messages will be sent approximately once per order update.

• Additional messages may be sent as necessary for important information.

• To stop receiving messages, text STOP. For assistance, text HELP or email support@rentamovingbox.com.

Users will receive SMS messages for order updates and important information only. We do not send promotional messages or share customer information. Message and data rates may apply. To stop receiving messages, text STOP. For assistance, text HELP or email support@rentamovingbox.com.

10. Entire Agreement

This agreement constitutes the entire contract between the Company and the Renter, superseding any prior agreements, whether written or oral.

The Renter agrees to have their card on file charged for any incidentals outlined in these terms and conditions within 5 days of receiving the rental back. The Renter will receive an invoice within 24 hours of the return with any incidental charges.