FAQs

We service most of Los Angeles County, Orange county and San Diego County. One delivery and pickup is included if you are within our delivery radius. Orders outside of the highlighted service area have an additional $25 – $35 delivery fee. Please note we may not be able to service locations outside of Los Angeles. Contact us via email or chat for additional delivery information.

View our Service Areas

We recommend placing your order 1 to 2 weeks before you need to start packing. However, depending on availability we can also accommodate orders with a 24-hour notice.

Everyone’s needs are slightly different but we base our recommendation on the amount of bedrooms and square footage you have. We recommend about 8-10 boxes per room being packed.

Our moving boxes are larger than your typical cardboard box and because they are sturdier, they will hold more. We do carry extra moving boxes with us during your delivery in case you underestimate the amount needed.

We will try our best to help you choose the right package for your move. However, if you need additional PiggyBoxes or Wardrobes, contact us and we will do our best to get you more! For re-deliveries, boxes are a flat $4 each with a minimum re-delivery amount of 12 boxes.

We understand that there can be delays in moving or unpacking. You can extend your rental period for an additional week at a rate of $1 per box ordered.

You sure can! Call/email us at least a day in advance of when you need some of the boxes picked up and we will get them out of your way. There is an additional pickup fee of $15.

We deliver Tuesday through Saturday with most of our deliveries occurring between 8am – 5pm. We will email you with a 2 hour delivery window at least 24 hours before your delivery. On the day of delivery, the driver will send you a text message ETA update when we are on the way to you. If you will not be available during the delivery window provided, let us know and we can arrange to deliver the boxes without you there.

The dimensions for our 3 box sizes are:

Medium - 21 x 15 x 12
Large - 27 x 17 x 12
Extra Large 28 x 20 x 15

The wardrobe boxes will hold 2 feet of closet space and measure: 24 x 20 x 48

We disinfect and clean every box after each use. We use Simple Green, an antibiotic and eco-friendly cleaning solution and every month they go through a pressure wash deep cleaning.

Yes. Our boxes are the perfect size to store at home. After you move if you decide you don’t want to unpack a few boxes you can purchase them: $20 for the medium size, $25 for the large, and $30 for XL.

During your pickup, your boxes will be counted along with the dollies and wardrobe boxes. If there are missing items, your card on file will be charged the following incidental fees:

$20 medium boxes
$25 large boxes
$30 extra large boxes
$60 dollies
$45 wardrobe boxes