Effective Date: January 1, 2025
Last Updated: Janaury 6, 2025
Rent a Moving Box (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including SMS communications. By accessing or using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you use our services or communicate with us:
- Personal Information: Name, phone number, email address, and any other information you provide when filling out forms or contacting us.
- SMS Communications: Messages sent to and from us via SMS, including inquiries, responses, and other customer support interactions.
- Automatically Collected Information: IP address, browser type, and usage data when you visit our website.
2. How We Use Your Information
We use the collected information to:
- Provide customer support and respond to your inquiries via SMS or other communication channels.
- Confirm bookings, send order updates, and provide relevant notifications.
- Improve our services and customer experience.
- Comply with legal obligations and enforce our terms and conditions.
3. SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from us for customer support and service-related purposes.
- You can opt out at any time by replying STOP to any message.
- Standard message and data rates may apply as per your carrier’s policies.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in providing customer support or technical services.
- To comply with legal requirements or respond to lawful requests from authorities.
- In connection with a business transfer, such as a merger or acquisition.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your information:
- The right to access, update, or delete your personal information.
- The right to opt out of SMS communications at any time.
- The right to request information about how your data is used.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of these changes.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Rent a Moving Box
support@rentamovingbox.com